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Terms & Conditions
iSPORTticketing Ltd Purchase Policy
Our goal at iSPORTticketing is to make your purchasing experience as
easy and efficient as possible. The following purchase policies are
designed to ensure your satisfaction and understanding of the
purchase process and this Purchase Policy incorporates our Terms of
Use by this reference.
iSPORTticketing.com Purchase Policy:
iSPORTticketing.com sells tickets on behalf of promoters, venues and
associations which means iSPORTticketing.com does not set the ticket
prices or determine seating locations. Policies set forth by our
clients, such as venues, prohibit us from issuing exchanges or
refunds after a purchase has been made or for lost, stolen, damaged
or destroyed tickets. When you receive your tickets, please keep
them in a safe place. Please note that direct sunlight or heat can
sometimes damage tickets. Tickets purchased on iSPORTticketing.com
may be subject to a per ticket convenience charge and a
non-refundable per order handling charge. When purchasing tickets on
iSPORTticketing.com you are limited to a specified number of tickets
for each event. This amount is included on the first purchase page
and is verified with every transaction. This policy is in effect to
discourage unfair ticket buying practices.
iSPORTticketing.com aims to post all tickets 4 weeks prior to the
event date shown. If you have a confirmation number for your order,
your tickets are likely to be on their way. If you have not received
your tickets within 48 hours of the event, please contact info@isportgroup
as soon as possible. iSPORTticketing.com only posts tickets to the
billing address of a credit card.
Occasionally, events are cancelled or postponed by the promoter,
association or venue for a variety of reasons. If the event is
cancelled, please contact us for information on receiving a refund
from the responsible party. If the event was moved or rescheduled,
the venue or promoter may set refund limitations. Contact info@isportgroup
for exact instructions.
Tickets are generally sold through several distribution points,
including online call centres, ticket centres and box offices. All
distribution points access the same ticketing system and inventory,
therefore, tickets for popular events may sell out quickly.
Occasionally, additional tickets may be available prior to the
event, however iSPORTticketing.com does not control this inventory
or its availability.
We accept the following credit card payments: Switch, Visa, and
Mastercard.
If your ticket requirements are not available you will always be
e-mailed with alternative availability.
All payments must be received and authorized before tickets are
mailed.
For orders made from within the UK of the European Union, 17.5% VAT
is included. All other orders are VAT free and you should click the
exempt button to reduce VAT to zero.
If you need to reach us, please email us on info@isportgroup
alternatively you can call on +44 (0) 870 220 0735 or write to
iSPORTticketing, No.4 The Spinney, Chester Road, Poynton, Cheshire,
England SK12 1HB.
Ticket Terms and Conditions:
1. As an authorised ticket agent, iSPORTticketing.com sells tickets
on behalf of the venue, promoter or producer that produces the event
for which you buy a ticket. We refer to the venue, promoter, or
producer from whom we obtain tickets to sell to you as our "Event
Partner". This ticket remains the property of the Event Partner and
is a personal revocable license which may be withdrawn and admission
refused at any time upon refunding the printed purchase price. The
purchaser represents and warrants that the ticket is purchased for
personal use only, and that it is not purchased as part of any form
of business or commercial activity (save as expressly authorised by
the Event Partner and its agents), and in particular, that the
ticket may not be resold or offered for resale by anyone whether at
a premium or otherwise and may not be used for advertising,
promotion (including contests and sweepstakes) or for any other
trade purposes. Resale or attempted resale at a price higher than
that printed herein is grounds for seizure or cancellation without
refund or other compensation. The Event Partner and its affiliates,
successors, or assigns may enforce these terms in accordance with
the provisions of the Contracts (Rights of Third Parties) Act 1999
(the Act). Except as provided above, this agreement does not create
any right enforceable by any person who is not a party to it under
the Act, but does not affect any right or remedy that a third party
has which exists or is available apart from that Act.
2. It is your responsibility to check your tickets; mistakes cannot
always be rectified.
3. It is your responsibility to ascertain whether an event has been
cancelled and the date and time of any rearranged event. If an event
is cancelled or rescheduled, we will use reasonable endeavors to
notify ticket holders of the cancellation once we have received the
relevant authorisation from the Event Partner. We do not guarantee
that ticket holders will be informed of such cancellation before the
date of the event.
4. We regret that tickets cannot be exchanged or refunded after
purchase unless the event is cancelled. If an event is cancelled,
ticket holders will be offered seats at any rescheduled event
(subject to availability) up to the face value of the tickets or, if
the ticket holder is unable to attend the rescheduled event or the
event is not re-scheduled, a full refund. Full refunds for tickets
purchased prior to the date of the original event will be given up
to the face value of the tickets purchased plus the relevant per
ticket booking fee. In order to claim your refund, please apply in
writing to your point of purchase. You must enclose your unused
tickets. For accounting purposes this must be received within 28
days from the date of the cancelled event. This does not affect your
statutory rights.
5. This ticket is issued subject to the Rules and Regulations of the
venue and Event Partner. Full details are available at the venue box
office. Breach of any of these Rules and Regulations or any
unacceptable behaviour likely to cause damage, nuisance or injury
shall entitle the venue or Event Partner to eject you from the
venue.
6. The venue reserves the right to refuse admission should patrons
breach any Rules and Regulations of the venue or Event Partner. The
venue may on occasions have to conduct security searches to ensure
the safety of the patrons.
7. Every effort to admit latecomers will be made at a suitable break
in the event, but admission cannot always be guaranteed.
8. We will not be responsible for any tickets that are lost or
stolen.
9. Tickets are sold subject to the venue or Event Partner's right to
alter or vary the programme, players or line-up due to events or
circumstances beyond its reasonable control without being obliged to
refund monies or exchange tickets.
10. The unauthorized use of photographic and recording equipment is
prohibited. Tapes or films may be destroyed. Laser pens, mobile
phones, dogs (except guide dogs) and patron's own food and drink may
also be prohibited (please check with the venue).
11. The venue, Event Partner and iSPORTmarketing accept no
responsibility for any personal property.
12. The ticket holder has a right only to a seat of a value
corresponding to that stated on the ticket and the venue or Event
Partner reserves the right to provide alternative seats to those
specified on the ticket.
13. There will be no pass-outs or re-admissions of any kind.
14. Ticket holders consent to filming and sound recording as members
of the audience.
15. Tickets may be restricted to a maximum number per person. We
reserve the right to cancel tickets without prior notice purchased
in excess of this number.
16. Neither the venue, the Event Partner, nor iSPORTmarketing shall
have any further liability beyond the face value of the ticket
purchased plus the relevant per ticket booking fee.
17. All of these terms and conditions are governed by English Law
18. Should you require duplicate tickets for any reason, they will
be issued subject to a £5 surcharge.
Terms and Conditions of Sale
From here on in the promoters:
iSPORTticketing Ltd will be referred to as ‘THE PROMOTER’.
Purchase of paid bookings constitute acceptance of the terms and
conditions contained herein.
1. All products and services are subject to availability.
2. ‘THE PROMOTER’ reserve the right to refuse to trade with
individuals whose credentials cannot be verified, including those
living in countries where credit/debit card fraud is known to be
active. ‘THE PROMOTER' will use discretion in these matters and the
resultant decision will be final.
3. On successful confirmation of order, the contracts of sale is
made between ‘THE PROMOTER' and the Customer and shall be deemed to
incorporate these terms and conditions.
4. Goods and services, together with VAT, are invoiced at the price
prevailing at time of order as applicable. ‘THE PROMOTER’ reserves
the right to modify the prices from time to time.
5. Confirmed orders will be acknowledged with a Confirmation e-mail.
6. Payment processing is performed via SSL secure connections
between Our servers and the Banking Institutions of WorldPay
Limited, part of the Royal Bank of Scotland Group.
7. ‘THE PROMOTER’ accept the following Credit and Debit Cards:
MasterCard, Visa, Maestro, Switch, Solo and Delta.
8. ‘THE PROMOTER’ reserve the right to refuse to trade with any
individual where fraudulent use of credit/debit cards is suspected
as determined by ‘THE PROMOTER’, their Management, Employees or
Agents acting on their behalf.
9. ‘THE PROMOTER’ reserve the right to refuse to transact with any
Country or Countries where fraudulent use of credit/debit cards is
considered by ‘THE PROMOTER’ Management, Employees or Agents as
excessive risk.
10. Please ensure all card details are entered correctly on the
order form as incorrect data will result in the credit/debit card
being rejected for payment and can cause delays to the order
fulfillment process.
11. Payment is charged to the credit/debit card on confirmation of
successful payment.
12. Bookings can only be made in the name and address of the Card
Holder; please ensure that the Invoice/Billing address is the same
as the Card Holders.
13. ‘THE PROMOTER’ reserve the right to request additional
identification or make any other reasonable request in respect of
credit/debit card or address verification if deemed appropriate.
14. The Customer must accept the Booking on delivery. Delivery is
deemed to take place when the confirmation e-mail is sent whereupon
the risks of loss or damage shall pass to the Customer.
15. Tickets are dispatched aprox four weeks prior to the event
however may not arrive with the customer until 5 days before the
event.
16. No refunds or exchanges of Booking.
17. Booking confirmations or Tickets lost, stolen, destroyed or
invalidated will not be reissued and deemed void.
18. Tickets remain the property of ‘THE PROMOTER’.
19. All ticketing enquiries must be made by e-mail to
thewaroftheworlds@trinitystreetdirect.com. Please note that this
email address is for booking enquiries only, event enquiries and
information is not available via this email address, event
information can be found on the FAQs page.
20. The use of Secure Socket Layer (SSL) is a protocol used on the
Internet to encrypt data to ensure secure transmission. This
functionality is denoted by a padlock symbol at the bottom of Your
browser. All payment information is transferred via an SSL
connection.
21. ‘THE PROMOTER’ shall under no circumstances be liable for any
consequential or indirect damage or loss, however caused, including
(but not restricted to) loss of profits, loss of goodwill, damage to
trading relationships, and financial loss. ‘THE PROMOTER’ liability
in respect of all other losses shall be limited to the invoiced
value of the relevant order.
22. Every effort is taken to ensure that ticket information, text
and images accurately portray the Event concerned. Slight variations
may occur.
23. If You chose to use the Site (including the purchase of products
and services) we will not be liable for any loss of profit, income
or business opportunity or any other direct or indirect loss which
results from any failure or delay by ‘THE PROMOTER’.
24. In no circumstances shall ‘THE PROMOTER’ or any of our employees
or Agents be liable for any loss or damaged suffered as a result of
any use of the Site.
25. All web Site graphical design, text and graphics are copyright
of The War of the Worlds, their management or companies under its
management or operation. The selection and arrangement thereof, and
all software compilations, underlying source code, software
(including applets) and all other material on this web Site are
copyright 360 Group Limited. ALL RIGHTS RESERVED.
26. ‘THE PROMOTER’ or entities to which ‘THE PROMOTER’ has
contracted with, own or are licensed to use all copyright, database
rights or similar rights and information within the site.
27. Permission is granted to electronically copy and to print in
hard copy portions of this web Site for personal use where the sole
purpose of placing an order with ‘THE PROMOTER’ or companies under
its management or operation or using this web Site as a shopping
resource. All such replications must retain original copyright and
proprietary notices.
28. Any other use of materials on this web Site including
reproduction for purposes other than those noted above,
modification, distribution, or republication without the prior
written permission of The War of the Worlds, their management or
companies under its management or operation is strictly prohibited.
29. ‘THE PROMOTER’, and/or other ‘THE PROMOTER’ services referenced
on this web Site are either trademarks or registered trademarks of
‘THE PROMOTER’ or its holding company, UK and/or other countries.
Other product and company names mentioned on this web Site may be
the trademarks or registered trademarks of their respective owners.
30. No contract will subsist between You and ‘THE PROMOTER’ for the
sale by it to You of any ticket unless and until ‘THE PROMOTER’
accepts Your order by e-mail confirming that it has dispatched Your
product. That acceptance will be deemed complete and will be deemed
for all purposes to have been effectively communicated to You at the
time ‘THE PROMOTER’ sends the e-mail to You (whether or not You
receive that e-mail). For the avoidance of doubt, any such contract
will be deemed to have been concluded in the United Kingdom.
Further, any such contract will be interpreted, construed and
enforced in all respects in accordance with the laws of England and
Wales, and You and ‘THE PROMOTER’ irrevocably submit to the
non-exclusive jurisdiction of the English Courts. ‘THE PROMOTER’
reserve the right to use another court if elected.
31. ‘THE PROMOTER’ makes every effort to ensure that all prices and
descriptions quoted on the Site are correct and accurate. However,
the nature and speed of e-commerce data transfer and transaction
processing makes it inevitable that mistakes will occasionally
occur. In the case of a manifest error or omission, ‘THE PROMOTER’
will be entitled to rescind the contract, not with standing that it
has already accepted the Customer's order, and ‘THE PROMOTER’
liability in that event will be limited to the return of any money
the Customer has paid in respect of that order.
32. A 'manifest error', as the term is used in these Terms &
Conditions means, in relation to an incorrect price, a price quoted
in error by ‘THE PROMOTER’ which is more than 10% less than the
price that would have been quoted had the mistake not been made.
TO THE FULLEST EXTENT PERMITTED AT LAW, ‘THE PROMOTER’ IS PROVIDING
THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND
EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE
INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE
INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, ‘THE PROMOTER’ DOES
NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS
WEB SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability
information is subject to change without notice.
Terms and Conditions of the Venues
The relevant United Kingdom law will apply to these Terms and
Conditions and the relevant courts of the United Kingdom will have
exclusive jurisdiction in relation to the Terms and Conditions.
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE
Orders for the Album placed within the UK are eligable for free
postage via Royal Mail First class post. However this is at the
customer's own risk and we cannot be held responsible for products
becoming lost in the post. Royal Mail recorded delivery is also a
delivery option - Please note: recorded delivery requires a
signature on receipt.
Copyright All Web site design, text, graphics, the selection and
arrangement thereof, and all software compilations, underlying
source code, software (including applets) and all other material on
this Web site are copyright The War of the Worlds, and its
affiliates, or their content and technology providers. ALL RIGHTS
RESERVED.
Permission is granted to electronically copy and to print in hard
copy portions of this Web site for the sole purpose of placing an
order with iSPORTticketing or using this Web site as a shopping
resource. Any other use of materials on this Web site--including
reproduction for purposes other than those noted above,
modification, distribution, or republication--without the prior
written permission of iSPORTticketing is strictly prohibited.
Trademarks iSPORTticketing and/or other iSPORTticketing services
referenced on this Web site are either trademarks or registered
trademarks of iSPORTticketing in the U.K. and/or other countries.
Other product and company names mentioned on this Web site may be
the trademarks or registered trademarks of their respective owners.
Conditions Of Web site Use Governing Law and Contract Formation No
contract will subsist between you and iSPORTticketing for the sale
by it to you of any product unless and until iSPORTticketing accepts
your order by email confirming that it has shipped your product.
That acceptance will be deemed complete and will be deemed for all
purposes to have been effectively communicated to you at the time
iSPORTticketing sends the email to you (whether or not you receive
that email). For the avoidance of doubt, any such contract will be
deemed to have been concluded in the United Kingdom. Further, any
such contract will be interpreted, construed and enforced in all
respects in accordance with the laws of England, and you and
iSPORTticketing irrevocably submit to the non-exclusive jurisdiction
of the English Courts. For the avoidance of doubt, no contracts are
formed between consumers and iSPORTticketing via transactions
conducted on this Web site or otherwise.
Disclaimer TO THE FULLEST EXTENT PERMITTED AT LAW, iSPORTticketing
IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND
MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES
OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR
THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS
SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, iSPORTticketing
DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA
THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT. Price and
availability information is subject to change without notice.
Except as specifically stated on this Web site, to the fullest
extent permitted at law, neither iSPORTticketing nor any of its
affiliates, directors, employees or other representatives will be
liable for damages arising out of or in connection with the use of
this Web site or the information, content, materials or products
included on this site. This is a comprehensive limitation of
liability that applies to all damages of any kind, including
(without limitation) compensatory, direct, indirect or consequential
damages, loss of data, income or profit, loss of or damage to
property and claims of third parties. For the avoidance of doubt,
iSPORTticketing does not limit its liability for death or personal
injury to the extent only that it arises as a result of the
negligence of iSPORTticketing, its affiliates, directors, employees
or other representatives.
Customers who access this web site from locations outside the United
Kingdom do so at their own risk and on their own initiative and are
responsible for compliance with local laws, to the extent that any
local laws are applicable. All terms and conditions contained on
this web site shall be governed by and construed in accordance with
English law. By using this web site, you hereby submit to the
exclusive jurisdiction of the courts of England and Wales for the
resolution of any dispute arising under or in connection with these
Terms or your use of this web site. Nothing in these Terms shall in
any way be deemed to restrict or affect your statutory rights under
English law.
Our Company Details & Address
Trinity Street Direct Ltd
The Queensway
Leamington Spa
CV31 3JT
England
iSPORTticketing
T: 01926 884 529
isportticketing.com@trinitystreetdirect.com |
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